Patient Referral and Evaluation Unit

How do I become a patient?

All incoming patients must have a Primary Care Physician ("PCP") and a referral from their PCP or other physician. Please ask your physician to complete the Referral Form and return it to us per the instructions on the Forms page. If you have any questions, please feel free to contact our Patient Referral Evaluation Unit ("PREU") at ext.183.

What should I expect at my first visit?

Your first visit is called a Pre-evaluation. This visit helps us to obtain all necessary paperwork, medical records and information needed prior to your first appointment with the physician. At this visit you will be in a large group setting where you will fill out paperwork and learn the policies of the Center. You will then be interviewed alone with the Patient Coordinator. All personal information is discussed one-on-one with a Patient Coordinator. After gathering all of your information, the Patient Coordinator will have you scheduled to see the physician that can best assist you with your pain problem. Because you will be filling out paperwork, if you require assistance, please bring someone to help you. Also, if you require glasses for reading and writing, please bring them. Plan on this visit lasting a few hours.

Medical Records

How do I obtain a copy of my medical records?

You must fill out a Release of Information form and return it to us. You may receive a form the following ways:

  • Contact the Medical Records department at ext.253 and request that a form be mailed to you;
  • Download the appropriate form from the Forms section of this site; or
  • Come in to the Center and fill out the form in person.

Once the request is received, it generally takes 48-72 business hours to process your request.

How much will it cost to obtain a copy of my medical records?

Your first copy is free. Each additional copy is $1.00 per page. It is recommended that once you receive your initial (free) copy, you make a copy for yourself in the event that you need a second copy.

Surgical Implants

What should I do if I need assistance with my implanted drug delivery system or spinal cord stimulator after business hours?

There is always a physician on-call, just call 859-278-1316 which will connect you to our after-hours emergency line. This will allow you to speak with our on-call physician.

How often does an implanted drug delivery system need to be refilled with medication?

Each patient will have a different refill interval depending on the amount of medication your system holds, dose per day and concentration of medication.

Would I be eligible for an implanted drug delivery system if I am allergic to Morphine?

Yes, there are several other medications that may be used in the system.

How long does a refill procedure take?

The refill procedure takes approximately 30-40 minutes.